Privacy Policy

1. Introduction

InfoHarborPlatform ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you visit our website infoharborplatform.sbs or use our yacht rental services.

Your acceptance of the data handling described in this policy is demonstrated when utilizing our services. This policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and related Canadian privacy laws.

2. Data Collection

2.1 Personally Identifiable Information

We gather personal information that you willingly supply to us when you:

• Reserve a yacht rental
• Reach out to us via our website or phone
• Sign up for our mailing list
• Complete forms on our site
• Enter surveys or partake in promotional activities

This personal data may comprise:

• Your name and contact details (email, telephone, address)
• Financial information (securely processed by external services)
• Preferences and stipulations for yacht rental
• Personal contacts for emergencies
• Specific dietary needs or health details (if disclosed)

2.2 Information Collected Automatically

When you browse our website, we inherently gather certain details about your device and your browsing patterns, including:

• IP address and geographic data
• Browser kind and release
• Website pages visited and duration on our site
• Referral sites
• Device specification (model, display resolution, etc.)

2.3 Cookies and Other Tracking Tools

To enrich your online experience, we use cookies and parallel tracking mechanisms. They assist us in:

• Remembering your configurations
• Analyzing site performance and usage
• Serving personalized content
• Enhancing our offerings

Your browser settings or our cookie acceptance pop-up allow you to set your cookie preferences.

3. Usage of Information

We employ the data we collect for purposes such as:

• Delivering Services: To cater to your yacht rental needs, process your bookings, and engage with you regarding your reservations
• Support for Customers: To address your queries and offer support
• Financial Transactions: For payment facilitation and billing management
• Security and Safeguarding: To secure our operations and guard against deceitful activity
• Promotional Efforts: To send promotional content and news (subject to your approval)
• Site Enhancement: To assess user interactions and boost site performance
• Adherence to Law: To conform with governing laws and regulations

4. Disclosure and Sharing of Information

We do not sell, exchange, or lease your personal information to outside parties. However, we may disclose your information in these scenarios:

4.1 Third-party Service Providers

We might disclose your information with reputable external service providers that assist us in various aspects including payment handling, website support and management, email outreach, analytics and performance review, and customer service.

4.2 Legal Obligations

If demanded by law or to assist with legal proceedings, emergency situations, or inquiries into suspected illicit activities, we may need to disclose your details.

4.3 Business Reorganization

If our company undergoes a merger, acquisition, or asset sale, your data may be part of the assets transferred during such transactions.

5. Data Safeguarding

To prevent unapproved access, alteration, release, or demolition of your personal data, we adopt suitable security measures including encryption, secure servers, controlled access, periodic audits, and staff training.

However, as no internet transmission or electronic database is totally secure, we cannot vow for the complete safety of your data.

6. Retention of Data

We hold onto your personal data only as long as required for the reasons it was gathered or as mandated by law. Standard retention periods are as follows:

• Rental records: 7 years for tax/legal reasons
• Promotional correspondence: until you opt-out or request deletion
• Web analytics: 26 months
• Client support: 3 years following the last interaction

7. Rights and Options

These rights encompass the ability to request access, correction, deletion (exemptions may apply), porting of data, opting out of marketing communications, and controlling cookies. To use these rights, get in touch with us at the details provided below.

8. Services by Third Parties

8.1 Google Analytics

We utilize Google Analytics for website use analysis. You may opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Links to social media platforms may be present on our site, each governed by individual privacy policies.

8.3 Payment Facilitators

We engage third-party payment processors compliant with the PCI DSS standards.

9. International Data Transfers

Your data might be relocated to and managed within countries different from Spain. We enforce suitable security measures in accordance with the prevailing privacy legislation.

10. Youth Privacy

We target our services to adults and do not intentionally gather the personal data of children under 13. Should you suspect that a minor has imparted us with personal data, kindly reach out to us at once.

11. Privacy Policy Amendments

Time-to-time adjustments to this Privacy Policy may occur, mirroring changes in our procedures or legal mandates. We will announce changes through posting the revised policy, notifying registered users via email, or displaying a notification on our site. Proceeding to use our services post-revision date implies compliance to the changes.

12. Getting in Touch

For any inquiries regarding this Privacy Policy or our data handling methods, please contact us:

13. Adherence to Google Ads Consent Guidelines

We adhere to the consent regulations set forth by Google Ads. You can revise cookie and tracking permissions at any time through our cookie settings.